Terms and Conditions - Garden Clearance Wandsworth
Welcome to our comprehensive Terms and Conditions for Garden Clearance Wandsworth. These terms govern your use of our services and outline the responsibilities and obligations of both parties. By engaging our services, you agree to comply with and be bound by the following terms.
1. Introduction
Our mission is to provide efficient and reliable garden clearance services to residents and businesses in Wandsworth. These terms ensure clarity and mutual understanding between our company and our valued clients.
2. Services Provided
2.1 Scope of Work
- Removal of garden waste, including branches, leaves, and debris.
- Disposal of unwanted plants and perennials.
- Debris transportation to authorized disposal sites.
- Optional services such as tree pruning and lawn maintenance.
2.2 Scheduling and Appointments
Appointments are scheduled based on availability. We strive to accommodate our clients' preferred dates and times; however, flexibility may be required during peak seasons.
3. Pricing and Payment
3.1 Cost Estimates
All services are provided based on fixed pricing or hourly rates, depending on the project scope. Detailed estimates are provided prior to the commencement of work to ensure transparency.
3.2 Payment Terms
Payments are due upon completion of the service unless otherwise agreed upon. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
4. Customer Responsibilities
4.1 Access to Property
Clients must ensure that our team has unobstructed access to the garden area requiring clearance. This includes providing keys or arranging for entry if necessary.
4.2 Preparation of the Area
Clients are responsible for removing any valuable or fragile items from the garden to prevent accidental damage during the clearance process.
5. Cancellation and Refunds
5.1 Cancellation Policy
Clients may cancel or reschedule services by providing at least 48 hours notice. Cancellations made within 24 hours may incur a service fee.
5.2 Refund Procedures
Refunds for services not rendered will be processed within 14 business days. In cases of dissatisfaction, please contact our support team to address and resolve the issue.
6. Liability and Insurance
We maintain comprehensive insurance coverage to protect against any accidental damage or injuries that may occur during the provision of our services. However, we are not liable for pre-existing damages or unforeseen circumstances beyond our control.
7. Privacy and Data Protection
Your privacy is important to us. We collect and process personal information in accordance with applicable data protection laws. Your data will only be used to facilitate and improve our services.
8. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from our services will be resolved through mediation or, if necessary, legal proceedings in the appropriate jurisdiction.
9. Amendments to Terms
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
By choosing our Garden Clearance services in Wandsworth, you agree to comply with these Terms and Conditions. We are committed to providing high-quality service and ensuring your satisfaction.